Refund policy

At Zoe Creation, we do not offer any returns or exchanges. However, Refund will be initiated only under the following circumstances:

1. If the product delivered to you is defective.

2. Unpacking video is required from the start of opening of the packaged product.

Process for refund:

1. Email us at zoecreation24@gmail.com with your order details and reason for return.

2. Once approved, send the item to the provided address.

NOTE:

1. Approved refunds will be processed within 7 business days after receiving the returned product.

2 Shipping charges are non-refundable.